Refund policy

Thank you for shopping at our store! We appreciate your business and want to ensure you're completely satisfied with your purchase. If you’re not happy, we're here to help.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

  • Your item must be unused and in the same condition you received it.

  • It must also be in the original packaging.

  • You’ll need the receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

To start a return, contact us at harryibbotsonbiz@gmail.com. We’ll send you instructions on how and where to send your package.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5–10 business days.

Late or missing refunds?

  • Double-check your bank account

  • Contact your credit card company (processing may take time)

  • If you've done all of this and still haven’t received your refund, contact us at harryibbotsonbiz@gmail.com

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, email us at harryibbotsonbiz@gmail.com with your order number and a description of the issue.

Non-Returnable Items

Certain types of items cannot be returned:

  • Perishable goods (e.g. food, flowers)

  • Custom products (e.g. special orders, personalized items)

  • Digital downloads

  • Health and personal care items

Please contact us if you have questions about your specific item.

Shipping Returns

To return your product, you’ll be responsible for paying your own shipping costs unless the item was defective or incorrect.

We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact Us

If you have any questions about our refund policy, feel free to contact us at:
📧 harryibbotsonbiz@gmail.com.